Telecom Signaling Industry News

TMCNet:  St. Cloud, Florida Live on CIS Infinity

[January 30, 2014]

St. Cloud, Florida Live on CIS Infinity

(ENP Newswire Via Acquire Media NewsEdge) ENP Newswire - 30 January 2014 Release date- 29012014 - St. Cloud, FL and Toronto, ON - City of St. Cloud, Florida (St. Cloud) has completed a successful implementation of its new customer information and billing solution, CIS Infinity by Advanced Utility Systems, a division of N. Harris Computer Corporation (Advanced).

St. Cloud went 'live' with CIS Infinity at the end of last November, delivering service to 20,000 water, sewer, reclaimed water, solid waste and stormwater customers.

'Advanced staff really supported us before and during Go-Live to meet our firm deadline,' says Veronica Miller, Public Services Administrator. 'They also had an excellent group of people complete our conversion that was required to be completed in an expedited time frame.' Peter Fanous, Executive Vice President for Advanced notes: 'We are very deliberate when it comes to assigning staff to projects. We put the right number of team members together who have the right combination of expertise and experience for the implementation. This goes a long way in protecting our clients' timelines and reinforces the fact that Advanced is a dedicated partner to its clients.' One of the main features of CIS Infinity that St. Cloud will take advantage of is its advanced reporting capabilities. St. Cloud's legacy system was limited and cumbersome for reporting. Now, any user can build unique reports quickly to identify and resolve areas of concern such as revenue loss.

St. Cloud also implemented Infinity.Link the Advanced online bill payment and self-service solution as well as Infinity.CreditCheck the integration of CIS Infinity with ONLINE Information Services, Inc.'s premier bad-debt elimination tool, the ONLINE Utility Exchange.

City of St. Cloud was incorporated on January 3, 1911, and St. Cloud's boundaries have expanded dramatically since then. The size of the city is now controlled by voluntary annexation based on the supply of sewer and water services to the expanding urban area. Growth has been demand-based, and City services have been extended to meet the needs of new residents as well as providing economies of scale for the operation of City utilities and services.

About Harris Utilities Harris Utilities, an operating group of Harris Computer Systems, is the leading provider of utility technology in North America and the Caribbean. Harris Utilities provides enterprise level integrated solutions for customer information, utility billing, financial management, and smart grid applications. With over 35 years of industry experience, thousands of customers depend on our portfolio of focused products developed directly for the utilities market.

Its Advanced Utility Systems division was established in 1997 to provide Customer Information and Billing solutions exclusively to utilities and municipalities. Advanced has built its organization around its core competency: serving utilities' needs with state-of-the art software and support.

About Harris Harris is a leading provider of financial management and Customer Information Systems (CIS) software solutions. Since 1976, Harris has focused on providing feature-rich and robust turnkey solutions to Public Sector, Schools, Utility, and Healthcare agencies throughout North America. Harris' focus is on creating long-term relationships with its customers and ensuring that it meets the changing needs of its customers over time.

Further information about Harris may be obtained from its website at

(c) 2014 Electronic News Publishing -

[ Back To Telecom Signaling's Homepage ]

Featured Events

5G NA Signaling Day

November 14-16, 2016
Sheraton Dallas, Dallas, TX

Featured Webcasts

Securing The Signaling Interconnect: Oracle's Perspective On Recent Security Events

Today's telecommunications landscape is changing rapidly, and the "institution" of trust between networks that has been assumed over the decades is no longer relevant. We are now hearing of vulnerabilities in CSP interconnection points that have been known ...

Applications of Wi-Fi Calling

With all of the discussion about faster data access and richer content, it could be assumed that voice services no longer play an important role in the business model of the communications service provider. Join ReThink Technologies Research and Oracle Communications as we explore ...

Featured Whitepapers

Oracle Communications Diameter Signaling Router Main Differentiators

Diameter is the protocol used by network elements in LTE and 3G networks to enable and monetize services, such as voice, video and data. Diameter enables revenue-generating data services; including tiered data plans, loyalty programs, application specific QoS, content provider and Internet of Things (IoT) solutions ...

Multi-Layer Security Protection for Signaling Networks

The sanctity of mobile operators' networks and brands will depend greatly on their ability to deliver QoS guarantees to roaming and interconnect partners, while simultaneously protecting increasingly multimedia-savvy and socially connected ...

Featured Datasheets

Oracle Communications Diameter Signaling Router

Centralizing Diameter routing with cloud deployable Oracle Communications Diameter Signaling Router creates a secure signaling architecture that reduces the cost and complexity of the core network and enables elastic growth, interoperability and rapid introduction ...

Oracle Communications Mobile Security Gateway

The Oracle Communications Mobile Security Gateway is a high performance gateway that allows the Communications Service Provider (CSP) to cost effectively expand network coverage and increase capacity by incorporating Heterogeneous ...

Oracle Communications Evolved Communications Application Server

As service providers drive their networks toward an all-IP and virtualized state, they require the means to design and deliver compelling high definition voice, video and multimedia offers via Voice over LTE (VoLTE) and Voice over WiFi (VoWiFi) ...

Featured Infographic